Return Policy

The Museum Store Return Policy

Unused and undamaged merchandise may be returned for a refund or exchange within 30 days of purchase (with original receipt or packing slip).

Shipping costs are non-refundable.

All sale and clearance items are non-refundable and cannot be returned or exchanged.

All items must be returned in original condition with the tags attached. If returned merchandise is not in original new condition, the items will be shipped back to you at the customers expense. 

If you have a specific question about your return, please contact us for further details: store@nationalcowboymuseum.org

(405) 478-2250, ext. 275.