Yes! Your Member discount is good on all online items except for limited-edition items and Museum-produced items (such as exhibit catalogs and Persimmon Hill magazines). Simply make a note in the Customer Message area about your Membership, or apply the coupon code: MEMBER.

Not at the moment. We hope to accept gift cards online in the near future, but for now call-in or in-store orders are they only ways to redeem your gift card. To order something online and pay with a gift card, please call (405) 478-2250 ext. 275, or email store@nationalcowboymuseum.org.

In the checkout process, you will see a button to enter a coupon code (shown circled in yellow):

-Click on the word "Coupon Code"

-A box will appear. Type the provided coupon code into the box. Be sure the coupon code is EXACTLY how it appears in the email or promotional material (i.e. spaces or no spaces, all caps or all lower case). Now click 'Update.'

-Discount will be applied to your total cost. 

-Proceed to checkout to complete your order

Please call (405) 478-2250, ext. 275 for further assistance.

We do have a few items that are never discounted. All sales, promotions, or member discounts do not apply to these items.

• TCAA and CAA catalogs
• Prix de West catalogs
• National Geographic Exhibit catalog
• Prix de West bolo ties
• Limited Edition Holiday Ornament

The shipping estimate shown on the order confirmation screen is just that- an estimate. Shipping charges must be calculated for each individual order depending on the size of the product and where it will be sent to. Nine times out of 10, the customer will pay less than what is estimated. 

If you are trying to redeem a FREE SHIPPING offer and you order confirmation still shows a shipping estimate, rest assured that you WILL NOT BE CHARGED for shipping. 

**The Museum Store cannot be held liable for items damaged during the shipping process

Yes, The Museum Store ships to most countries. Shipping charges for are currently estimated for domestic orders. If they are much higher, The Museum Store will contact buyer with actual charges for approval prior to shipping.

**The Museum Store cannot be held liable for items damaged during the shipping process

No. The Museum Store carries over 5,700 items. We also sell one-of-a-kind items that are not available online. If you saw an item in The Museum Store during your visit that you would like to order, please email us at store@nationalcowboymuseum.org or call us at (405) 478-2250, ext.  275, Monday through Friday, 9 am to 5 pm (CST) and we will be happy to take your order and ship it to you.

No.  Your credit card will not be charged until your order is processed - please allow us a minimum of one (1) business day for processing any order.

You will only be charged sales tax if your order is being shipped within the state of Oklahoma.

We do our best to make sure The Museum Store website’s inventory reflects current item availability, but sometimes things slip by us. If that is the case, we will inform you immediately, fill the rest of your order, and send you the out of stock item as soon as we have it in stock again.